HELP CENTRE
FREQUENTLY ASKED QUESTIONS.
Current answers about quoting, branding methods, minimums, artwork, digital mock-ups, payment, turnaround and delivery.
Common questions before ordering.
1. How do I find out how much my order will cost?
Send us the product or garment you need, the quantity, your artwork and the required delivery date. We can then quote the job around the actual specification.
2. I need something printed ASAP! Can you help me?
Rush work is handled case by case. If the deadline is achievable, the rush arrangement and any additional cost are confirmed in writing for that job before production.
3. How do I know what process is best suited to my needs?
The best branding method depends on the product, fabric, artwork, quantity, number of branding positions and the finish you want.
Screen Printing is strong for durable bulk apparel and solid-colour designs. Embroidery suits polos, caps, outerwear and uniforms. DTG is best suited to suitable 100% cotton garments when detailed or full-colour artwork is required. DTF Transfers (Premium), also known as Ultrasoft Transfers, are a versatile full-colour option across many fabrics.
4. Where are you located?
Blast Ink supplies custom merchandise and branded products Australia-wide, with orders handled remotely and completed orders sent by courier to business or residential addresses. Customer pickup is not available.
5. Are we able to supply our own items for decoration?
No. Blast Ink only brands garments and products supplied through Blast Ink. This allows the product, branding method and production specification to be quoted and approved together.
6. Is there a minimum order for Screen Printing?
Yes. Screen-printed apparel starts from 20+ units per design.
Sizes can be mixed within an order where the garment and print specification remain suitable. Any garment-style or colour combinations that affect the setup are confirmed when quoting.
7. How long will my order take?
Typical apparel production is around 7–15 business days after payment and final digital mock-up approval. Promotional products commonly range from around 48 hours to 10 business days depending on the product and supplier. Offshore custom work is typically around 4–5 weeks.
8. What file type do you recommend I supply for my design?
AI, EPS or PDF vector artwork is preferred, with fonts outlined. Raster PNG or JPEG artwork should be supplied at 300 DPI (PPI) at the intended print size.
9. What is the difference between DTG & Screen printing?
Screen Printing is particularly strong for solid colours, repeatable designs and larger runs. It can also use halftones and specialist inks where suitable.
DTG prints the artwork directly onto the garment and is particularly useful for detailed, photographic and multi-colour artwork on suitable 100% cotton garments. Polyester is generally avoided and blends can produce more variable results.
10. What is Screen Printing?
Screen Printing uses a prepared screen for each spot colour and applies ink directly to the garment. It is a durable and cost-effective option for bulk apparel, particularly for solid-colour artwork and repeat runs.
Blast Ink screen-printing orders start from 20+ units per design and can use 1–8 spot colours, with halftones available for additional shades and tonal effects where suitable.
11. What is DTG printing?
Direct to Garment (DTG) printing prints detailed full-colour artwork directly onto suitable garments using water-based inks. It is best suited to suitable 100% cotton garments and can print on both light and dark colours.
DTG apparel orders start from 20 pieces per design. Polyester is generally avoided and blends can produce variable results.
12. What is Embroidery?
Embroidery creates a stitched finish and is particularly well suited to polos, caps, beanies, jackets, workwear, uniforms and bags. Embroidered apparel starts from 20 pieces per design.
13. How many colours can you Screen Print?
We can screen print 1–8 spot colours per design. Halftones can also create additional shades, shading and tonal effects where the artwork suits the process. The final recommendation depends on the design, garment, print size and quantity.
14. Do you charge extra for PMS/Pantone colour matching?
No. PMS/Pantone colour matching is included at no extra charge as standard for Screen Printing. If your brand has a PMS/Pantone colour reference, include it with your artwork or quote details so it can be used in the approved print specification.
15. What type of finishing/extra options do you offer
Finishing options can include relabelling, woven or printed labels, inner-neck branding, folding and bagging, subject to the garment and production specification.
16. What info do I need to supply to receive a Screen Printing quote?
Use the Contact or Request a Quote form and include the garment or product, approximate quantity, artwork and required delivery date. Include any size breakdown, branding positions or event date you already know.
Still have more questions? Get in touch, we are happy to help!
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